This is the Privacy and Cookies Policy (the “Privacy Policy”) for Taurus Contracting Group Limited whose registered office address is at Rae House, Dane Street, Bishop’s Stortford, Hertfordshire CM23 3BT (Registered company number 12200946) (“Taurus”, “we”, “us” or “our”).  We take privacy and the protection of data very seriously and therefore set out in this Privacy Policy our position regarding certain privacy matters. his Privacy Policy is intended to be read in conjunction with our Terms of Use. Terms defined in our Terms of Use shall have the same meaning when used in this Privacy Policy.

 

This Privacy Policy covers data that is shared with us in all forms. This includes data shared through our website www.tcg-pay.co.uk (the “Website”), the Flexr application (the “System”) and data that is shared by our customers in order for us to provide our services. This Privacy Policy provides an explanation as to what data we collect, how it is used, and how you can control the collection, correction and/or deletion of the data.

 

We process data as both a data processor and/or a data controller, as defined in the General Data Protection Regulation (EU) 2016/679 depending on your agreement with us. We are registered with the Information Commissioner’s Office (“ICO”) as a Data Controller, Registration Number ZA312915.

 

Data we collect

The Facility that Taurus provides is that of employment management and therefore we facilitate the sending and receiving information and data for the fulfilment of employment and Human Resources activities (including temporary, permanent or otherwise).  Taurus is designed to facilitate the management of:

 

• Assignments, Employment and Placements;
• Absence and sickness recording;
• Payroll activities;
• Verification of worker suitability;
• Identification documents;
• Clearance to work;
• Criminal records bureau clearance;
• Right to remain and work in the UK;
• Registrations with regulatory, professional and trade bodies.

 

We may collect this data from the following sources:

 

• Information that you provide- For example when you sign up for a User Account we’ll ask you for personal information like your name, email address and telephone number. We may also keep a record of any e-mail correspondence you send to us and telephone calls made to or by our customer service line;
• Information that other Users provide- For example where you are a Worker, Employee or Contractor, information about your Assignment, Employment or Placement will be given to us by the owner of that Assignment, Employment or Placement (namely your Employer, Engager, Hirer or Provider);
• Information we get from your use of our System- For example we collect information about the services that you use and how you use them. This helps us to deal quickly with any problems you may experience with the Facility and improve it. We also keep details of visits to our Website and the resources accessed including, but not limited to, traffic data, location data and other communication data; and
• Details of your visits to our Website and the resources that you access including, but not limited to, traffic data, location data, weblog statistics and other communication data.

 

Some of the services on our Website do not require any form of registration, allowing you to visit our pages without telling us who you are. However, some services may require you to provide us with personal data. In these situations, if you choose to withhold any personal data requested by us, it may not be possible for you to gain access to certain areas on our Website or for us to respond to your query.

Some of the data we collect may contain personally identifiable information about you, or “personal data”. Personal data may include your name, address, title, date of birth, telephone number, mobile number, address, e-mail address, gender, marital status and dependants, next of kin and emergency contact information, National Insurance number, bank account details, payroll records, tax status information, salary information, annual leave information, pension information, benefits information, start date, location of employment or workplace, copy of passport, copy of driving licence, copy of right to work information, copy of references, recruitment information, employment records (including job titles, work history, working hours, training records and professional memberships), performance information, disciplinary and grievance information, information obtained through electronic means, information about use of information and communication systems, and photographs).

 

We may also collect and store special category data. This special category data requires a higher level of protection and will be treated accordingly. The special category data we may collect and store includes information about health, for example details of a sickness absence, and information about criminal convictions and offences. It might be necessary for us to process this information for several reasons – for example, absence and appointment recording. Where we obtain special category data, we will ensure that we have appropriate arrangements in place to secure the data and also that we will obtain the required consent to process the data.

 

Where we hold the personal or special category data we will ensure that the reasons for holding the data are made clear to the data subject and that their right to privacy is protected.

 

Use of your data

The data that we collect and store relating to you is primarily used to enable us to provide our services. In addition, we may use the data for the following purposes:

• To provide you with information requested from us relating to our products or services and to provide information on other products which we feel may be of interest to you if you have consented to receive such information.
• To meet our contractual commitments to you.
• To allow you to participate in interactive features of our online services if you choose to use these.
• To notify you about any changes to our Website, such as improvements or service/product changes, that may affect our services.
• To comply with our legal obligations
• If you are an existing customer, we may contact you with information about goods and services similar to those which were the subject of a previous sale to you.
• We may use your data, or permit selected third parties to use your data, so that you can be provided with information about unrelated goods and services which we consider may be of interest to you. We or they may contact you about these goods and services by any of the methods that you consented to at the time your data was collected.
• If you are a new customer, we will only contact you or allow third parties to contact you only when you have provided consent and only by those means you provided consent for.

 

If you do not want us to use your data for ourselves or third parties, you will have the opportunity to withhold your consent to this when you provide your details to us on the form on which we collect your data.

Protecting your data

We will retain personal data only for as long as it is needed to provide services to our customers.

 

We may also retain personal data as necessary to comply with our legal obligations, resolve disputes and enforce our agreements. For any queries regarding our data retention practices, please use the contact details provided at the end of this Privacy Policy or on our Website.

 

Data that is provided to us is stored on our secure servers. Details relating to any transactions entered into via our site will also be encrypted to ensure their safety. If you visit our Website from outside of the United Kingdom, please be aware that you are sending information (including any personal data that you submit) to the United Kingdom where our servers are located. Your data may be transferred within the United Kingdom depending on the type of data that it is and how it is stored by us.

 

Whilst we take steps to meet industry standard levels of security safeguarding, no method of the transmission of information via the internet is completely secure and therefore we cannot guarantee the security of data sent to us electronically and the transmission of such data is entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain areas of our site, you are responsible for keeping this password confidential.

 

Sharing your personal data

We will not rent or sell your personal data to others. Any personal data which you elect to make publicly available on our Website, such as posting comments, will be available to others. If you remove data that you have made publicly available on our Website, copies may remain viewable in cached and archived pages, or if other users have copied or saved that data.

 

We may share non-personally identifiable information (such as anonymous usage data, referring/exit pages and URLs, number of clicks, etc) with interested third parties to help them understand the usage patterns for our Website.

 

We do not transfer data that we collect from you to locations outside of the European Economic area (EEA).

 

Disclosing your data

We may disclose your personal data to our third party supplier The Employment Management Platform Limited (Flexr) where appropriate and necessary for the fulfilment of contractual obligations. The Employment Management Platform is an outsourced provider of Flexr, the system, that Taurus uses to provide the payroll and Human Resource solution.

 

Where we are required to do so we will ensure that we have all necessary and appropriate consents and notices in place to enable lawful processing of personal data and, where applicable, the sharing or transfer of the personal data to provide our services.

 

We may also disclose your personal data to third parties:

• Where we sell any or all our business and/or our assets to a third party.
• Where we are legally required to disclose your data.
• To assist fraud protection and minimise credit risk.

 

In the event that personal data is disclosed as a breach of security, we will promptly notify customers in accordance with the GDPR.

 

Your rights

Right to be Informed

You have the right to be informed about the collection and use of your personal data.

Right of Access

You have the right to access your personal data. If you wish to access your personal data, including confirmation that we are processing your data, a copy of your personal data and any supplementary information, you can make a request known as a ‘Subject Access Request’ to us. These requests are free, and we have one month from receipt to respond.

Right to Rectification

If you believe the data we hold on you to be inaccurate, you have the right to have it rectified or completed (if it is incomplete).

 

Right to Erasure

You have the right to be ‘forgotten’ in certain circumstances. If your personal data is no longer necessary for the purpose if was originally collected for, if you withdraw consent, you object to its processing and there is no overriding legitimate interest, it has been processed unlawfully or you must comply with a legal obligation, you can request that the data be deleted.

Right to Restrict Processing

You have the right to restrict or suppress the processing of your personal data in certain circumstances. If you contest the accuracy of your data, it has been unlawfully processed, is no longer needed but you wish us to keep it in order to establish, exercise or defend a legal claim or you object to its processing and there is no overriding legitimate grounds to process it, you can request your data processing is restricted.

Right to Data Portability

You have the right to obtain and reuse your personal data for your own purposes across different services. This allows you to move, copy or transfer your personal data easily from one IT environment to another in a safe and secure way, without affecting its usability. This right only applies to information you have provided to a data controller.

Right to Object

You have the right to object to the processing of your data in certain circumstances. You have the absolute right to stop your data being used for direct marketing.

You can ask us not to use your personal data for marketing purposes. We will inform you, before collecting your data, if we intend to use your data for such purposes

You can tell us how you are happy for us to contact you whenever you provide your contact details, usually via tick boxes. You can also change your preferences at any time by contacting our team.

The Telephone Preference Service (TPS) is an official register on which an individual can opt out of receiving unsolicited sales or marketing calls. You can register online at: www.tpsonline.org.uk

Please note that it may take up to 28 days from when you register with TPS for the change to take effect on our communications with you.

Rights related to automated decision making including profiling

You have the right to human intervention in circumstances involving automated decision making. We will not make automated decisions about you or process your data in a way that would constitute profiling.

 

Use of cookies on our Website

You may notice that sometimes, after visiting a website, you see increased numbers of adverts from the site you visited. That’s because the website you visited has placed “cookies” on your web browser. Cookies are small text files sent by a web server to your web browser, stored on your computer or mobile device and sent back to the web server each time you use their site. Cookies are not computer programs and cannot read other information saved on your hard drive. They cannot be used to disseminate viruses or get a user’s e-mail address. Using that cookie and web analytic tools, the website owner will be able to show you adverts on third-party websites that they think you might be interested in. The cookie does not give access to your computer or mobile device but may be able to identify you from your IP address. There are two main kinds of cookies: session cookies and persistent cookies. Session cookies are deleted from your computer when you close your browser, whereas persistent cookies remain stored on your computer until deleted, or until they reach their expiry date.

By consenting to the Cookies and Privacy Policies and continuing to use our Website, you agree to the use of cookies.

How we use Cookies

On occasion, we may gather information about your computer for our services, and to provide statistical information regarding the use of our Website. Such information will not identify you personally, it is statistical data about our visitors and their use of our Website. It is used by us to analyse how visitors interact with the Website so that we can continue to develop and improve them.

We may gather information about your general internet use by using a cookie file that is downloaded to your computer. Where used, these cookies are downloaded to your computer automatically.  This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer’s hard drive. They help us to improve our Website and the service that we provide to you.

All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular areas of our Website.

Any advertising featured on our Website may also incorporate cookies, over which we have no control. Such cookies (if used) would be downloaded once you click on advertisements on our Website.

For more information on cookies you can read the guidance at All About Cookies.

Google cookies

Our Website use Google Analytics to analyse the use of our Website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our Website is used to create reports about the use of our Website. Google will store and use this information. Google’s Privacy Policy is available at: http://www.google.com/privacypolicy.html

Refusing cookies

Most browsers allow you to refuse to accept cookies.

In Internet Explorer, you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector.

In Firefox, you can adjust your cookies settings by clicking “Tools”, “Options” and “Privacy”.

Blocking cookies will have an impact upon the usability of some of the features on our Website.

Third party links on our Website

You might find links to third party websites on our Website. These websites should have their own Privacy Policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.

 

Contacting Us

We welcome any queries, comments or requests you may have regarding this Privacy Policy. You can contact us at any time to exercise your rights as listed above.  For any additional questions you have about our collection and storage of Data, please do not hesitate to contact us at csu@tcg-pay.co.uk

 

If you would prefer to write to us then our contact address is Taurus Contracting Group Limited, The Officers Mess Business Centre, Royston Road, Duxford CB22 4QH

 

You can also contact us by telephone on +44 (0) 3333 110 818

 

Changes to this Privacy Policy

 

This Privacy Policy is reviewed regularly to ensure compliance with all applicable legal, regulatory and contractual obligations. This Privacy Policy was last updated in January 2020. Any updates to this Privacy Policy will be posted on our Website.